About Us
Why our team is different: The diversity of our team encompasses member-owned clubs, private developer properties, golf, country, and yacht clubs. Our team of experts put their many years of leadership in the club industry to work for our clients. We partner with you to strengthen your club and position it for the future. Our mission is to help our clients set goals, take action and produce results that drive their club to the next level.
John R. “Jack” Sullivan, CCM
Jack has been a leader in the club industry for over 40 years. He applies his unique background managing both member-owned and private developer golf, country, and yacht clubs as a strategic consultant to the club industry. He has been an associate with the award-winning consulting firm of Kopplin Kuebler & Wallace, and he specializes in board strategic planning and other private club operational issues.
Jack’s club career has included Collier Enterprises in Naples, Florida where he served as Vice President of Club Operations. In that capacity he was Vice President and General Manager of The Old Collier Golf Club and Hamilton Harbor Yacht Club. Prior to that, he was the General Manager of the Bay Colony Golf Club, also in Naples.
Previously he served as General Manager of the Grosse Pointe Yacht Club in Grosse Pointe Shores, Michigan for fifteen years and at Nakoma Golf Club in Madison, Wisconsin. During his tenure at GPYC, the Club was three times selected as the Number One Yacht Club in the Country by Sibbald & Associates. He started his career at the Wakonda Club in Des Moines, Iowa after graduating from Parsons College along with graduate studies at the University of Iowa.
Jack was elected as the National President of the Club Managers Association of America and had previously served as president of the Wisconsin Chapter of CMAA. He also served as the Club Industry Representative on the Board of Directors for the National Restaurant Association.
In 2000, Jack was honored as the Club Manager of the Year by Club Management Magazine and with the Excellence in Club Management Award by the McMahon Group. In 2011 Jack received the Wanderlust Leadership Award for his contributions to the industry and the Florida Gulf Coast University Resort & Hospitality Management Program.
Nearly thirty years ago, Jack worked with CMAA to develop a workshop at the CMAA National Conference specifically for yacht club managers which he still assists in facilitating today. He has been a frequent guest lecturer for the hospitality programs at Florida Gulf Coast University and Purdue University along with presenting at various CMAA regional and national conferences. He is also the Vice Chairman of the advisory board for the Resort and Hospitality Management program at Florida Gulf Coast University.
Daniel Miles, CCM, CCE
Dan managed clubs among the best in America for more than 35 years.
After completing a bachelor’s degree in Business at Indiana University, Dan joined Lafayette Country Club in Indiana as General Manager at the age of 24. During this time, Dan also served as Instructor of Club Management at Purdue University. In coordination with Purdue University “Hospitality Hall of Famer” and highly regarded Head of the Restaurant Hotel and Institutional Management School at Purdue University, Dr. Joseph Cioch, (later Dean of Conrad Hilton College of Hospitality), Dan developed develop the Club Management class which was to become a permanent addition to the Purdue University RHI course curriculum. Working with Purdue faculty members, Dan was instrumental in the formation of one of the earliest Student Chapters of CMAA.
Dan achieved Certified Club Manager designation in 1989, later earning Honor Society status and the Certified Club Executive title. And as a strong supporter of the industry, Dan served on the Board of Directors of both the Ohio Valley and Greater Cleveland Chapters of CMAA.
Since beginning a career in Club Management in 1984, Dan’s advancement and professional experience is particularly noteworthy as he went on to successively manage four prestigious quality private member-owned clubs all holding the Platinum Club of America Designation: The Country Club (OH), Denver Country Club (CO), Medinah Country Club (IL), and Bonita Bay Club (FL).
Bonita Bay Club in SW Florida is among the largest private country clubs in America with 90 Holes of Golf and annual revenue of roughly $40M. Dan formalized his relationship with Club Benchmarking after retiring as Chief Operating Officer of Bonita Bay Club in 2019.
Dan has worked with numerous club managers and club boards while with Club Benchmarking as Executive Director for the Midwest Region. Specializing in Board Presentations and Strategic Planning, Dan maintains his professional connection to Club Benchmarking as the champions of data-driven solutions and strategic initiatives.
Dan also represents Club Benchmarking in the Ohio Valley Chapter and is a champion of the solutions and services Club Benchmarking offers to provide clubs with a data-driven leadership platform.